Fix problems importing mail service

If yous're having problems downloading e-mail from your old business relationship into Gmail or if emails are missing or deleted after your import, follow the tips below.

If you only want new mail service, gear up automated forwarding instead.

Quick fixes to try start

If you're having problems importing your mail, try each of the steps beneath. Subsequently you try each one, check to see if the problem is fixed.

  • Check that you entered the right password.
  • Brand sure the account y'all're trying to import from still works.
  • Delete and and so add back the e-mail address y'all're importing from. Here'due south how:
  1. On your computer, open Gmail.
  2. In the top right, click SettingsSettings and then  Meet all settings.
  3. Click the Accounts and Import or Accounts tab.
  4. In the "Check mail from other accounts" section, delete the e-mail accost you're importing from, then add together it back.

If the above steps didn't work, check for problems with the program Gmail uses to go mail from other accounts.

Fix problems connecting to another account

Choose the type of account you're having issues importing from:

A different email provider

If you're having problems importing email from another email account, like Outlook or Yahoo, check your other email account'southward settings. Make sure:

  • The name of the other email's Pop server is the same every bit the one y'all entered in Gmail
  • The other email plan allows leaving letters on the server
  • The port is either 110 or 995

If filling in the right info doesn't work or if your other provider doesn't provide Popular admission, contact the provider.

A different Gmail address

If you're having problems importing your postal service from some other Gmail accost, including ane you got through work, school, or some other system, try these steps.

Change your admission settings

If you cease Gmail from blocking certain apps and accounts, your import might outset working. In the account you're importing from, try allowing access to your account.

Check your Popular settings

Pace 1: In the account y'all want to import from, check that you lot've ready up Popular.

  1. On your computer, open up your email account.
  2. In the tiptop right, click SettingsSettings and then See all settings .
  3. Open up the "Forwarding and Popular/IMAP" tab.
  4. In the "POP Download" section, cheque that it says "POP is enabled."

Step 2: In the account you desire to import to, cheque your import settings.

  1. On your estimator, open Gmail.
  2. In the meridian correct, click SettingsSettings and then Run into all settings .
  3. Open the "Accounts and Import" tab.
  4. In the "Bank check mail service from other accounts" section, select the business relationship you're trying to import from.
  5. Make sure you're using the following settings:
    • Username: Your full email accost (for case, yourname@yourdomain.com)
    • Password: Your Gmail countersign
    • Pop Server: pop.gmail.com
    • Port: 995
    • Leave a copy of retrieved bulletin on the server: Unchecked
    • Always use a secure connexion (SSL) when retrieving postal service: Checked
  6. If you aren't getting emails after 2 hours, check for other bug.

Other problems getting electronic mail

If you have one of the post-obit problems, try once more subsequently or arrive touch with your other email provider:

  • Connection timed out
  • Connection reset
  • Emails get in more once
  • Emails arrive in the wrong order
  • All the same getting new emails after you stopped an import

For the issues below, follow the steps. If the steps don't work, attempt again afterwards or contact your other e-mail provider.

Read error

Delete or move the oldest email that wasn't imported.

Empty line

Look for an email that has a single menstruum on a line past itself. Delete this electronic mail.

Too many messages on the other server

Your other account has more emails than Gmail is able to import. You can:

  • Delete emails from your other inbox
  • Move some emails from your inbox into folders

Some emails don't get in

Endeavor searching for your mail:

  1. On your figurer, open Gmail.
  2. In the search bar at the top, enter "in:anywhere" and and so your search terms.
  3. Press Return or Enter.

You can also check folders in your other electronic mail business relationship for mail that didn't import.

Tin't find emails after import

If some of your emails are missing after you imported them, follow the steps beneath. Afterwards you attempt each step, bank check to run into if the problem is fixed.

Step 2: Check the size of your email

Gmail can't import emails that are 150 MB or bigger, including whatsoever attachments.

Here's how to search Gmail for emails by size:

  1. Open Gmail.
  2. In the search box:
    • To search for emails by size, enter size: followed by the size in bytes. For example: size:1000000
    • To search for emails bigger than a certain size, enter larger: followed by the size in bytes. For instance: larger:10M
    • To search for emails smaller than a certain size, enter smaller: followed by the size in bytes. For example: smaller:10M

To bank check the size of an email from a unlike provider, like Outlook or Yahoo, refer to the other provider'southward client support.

All the same having problems

If y'all notwithstanding have problems, check your business relationship settings, contact your third-political party email provider, or post a question in the Gmail Help Forum.

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